Shippinng Policy

Shipping Policy

At SoleDeluxe, we strive to provide clear and reliable shipping information to ensure a seamless shopping experience. Please read the following details about our shipping process and policies.

Order Processing

Orders are typically processed within 1-3 business days.

Orders placed on weekends or holidays will begin processing on the next business day.

 If there are delays in processing due to high order volumes or other circumstances, we will notify you via email.

Shipping Areas

We currently ship to:

Domestic: All addresses within the United States

International: countries usa , canada and france .

Shipping Costs

Free shipping.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with tracking details. Tracking information may take up to 24 hours to update. If you have not received your tracking information, please contact us.

Customs, Duties, and Taxes

For international orders, any customs fees, duties, or taxes are the responsibility of the customer. These charges are not included in the product or shipping price.

Lost, Stolen, or Damaged Packages

Lost or Stolen Packages: We are not responsible for packages that are lost or stolen after being marked as delivered by the carrier. Please contact the carrier directly to file a claim 

Damaged Packages: If your package arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging. We will assist with filing a claim or exploring replacement options.

Refunds for Shipping Issues

Refunds are not issued for lost or stolen packages once they are marked as delive.red. Refunds or replacements for damaged items will be handled on a case-by-case basis.

Need Help? Contact Us

If you have any questions about your order or shipping policy, please reach out to us:

Email: forshop2025@gmail.com

Thank you for choosing SoleDeluxe.